customer memory
Context that follows the customer
Past conversations, preferences and open questions stay connected across channels.
The calm layer for customer operations
Every customer signal.
One clear next step.
Miazuki gives growing teams one place to understand, prioritize and respond to customer conversations across every channel.
Human approval stays in control. AI prepares the work.
MIAZUKI / TODAYLIVE
72signals ready
for a decision
for a decision
Reply with contextMessenger · 2 min ago
↗Review conversationInstagram · 18 min ago
↗Order question resolvedEmail · 41 min ago
↗MessengerInstagramEmailShopMore, together
A better operating rhythm
Less hunting.
More knowing.
Miazuki turns scattered messages into a living customer context, so the right response is easier to see and safer to send.
✓
AI with a human brake
Drafts, recommendations and safeguards — final sending remains yours.
One rhythm for every channel
Prioritize the next useful action, whether the message arrives from social, email or shop.
The Miazuki principle
Technology should make care feel more human.
We are building the operational layer behind thoughtful customer relationships: clear enough for teams, careful enough for customers.
01See the whole story
Every interaction adds useful context instead of another silo.
02Make the next step obvious
Signals become decisions, not another dashboard to babysit.
03Keep people in control
Automation accelerates the work without hiding responsibility.
Private beta
Build a calmer customer day.
Miazuki is being shaped with a small group of thoughtful teams. Tell us what you are trying to make easier.
Talk to MIAZUKI LLC ↗Miazuki is a service operated by MIAZUKI LLC.